When you’re in the middle of NetSuite chaos you need three things from your rescue
You need it to work
You need it fast
And you need it to be easy
Here’s how you can be sure you’ll get them
We know how difficult it can be to trust a consultancy.
Especially when the trouble you’re in now was likely caused by your last consultants.
To trust a vehicle will get you where you need to go, sometimes you need to look under the hood and poke around the engine.
There’s just too much at stake to consider doing it any other way.
And while nothing really matters until you see the results… we haven’t perfected our time machine just yet.
So while we’d love to show you the future where NetSuite is the easiest part of your teams’ day…
The technology isn’t there yet.
But we can show you exactly how you’ll get there.
Stage 1: Assess
You need the rescue to work. This stage is how we guarantee it does.
Stage 1 is where the groundwork is laid for an effective, smooth, and optimized rescue.
And because it’s a lot of work on our end, it’s also the stage that most consultants skip.
Which might explain why so many ERP implementations fail.
But we have a guarantee to meet so where most consultants step back, we’ll be stepping up.
Here’s how we set your rescue up for success.
Book call
Identify goals
The ball is about to start rolling, so it’s time to make sure we know exactly where you want it to go.
On the call, we’ll figure out…
The original goals you had for NetSuite
Set expectations + check-ins
There’s work to do, and multiple teams involved. This is where expectations are aligned.
We’ll have further calls with the assigned team to discuss…
We’ll make sure we’re all moving forward in lockstep.
This is where we begin to assimilate into your organisation and it stops being “you” and “us”
And becomes “we.”
Find the biggest revenue lever
NetSuite implementation failures always boil down to one thing: loss of revenue. You need that revenue back ASAP.
So we’ll identify…
Then, we’ll…
So you’ll know how and when you’ll be back on track, without any worries about needless turmoil to your operations.
Plan documentation
This is when we deliver your…
As we near the end of Stage 1 your teams will be aligned on the goals, you’ll have a clear overview of the project, how we’ll achieve them, and what to expect.
This is the point for most clients when excitement starts to build.
Guarantee + Sign off
As we near the end of Stage 1 your teams will be aligned on the goals, you’ll have a clear overview of the project, how we’ll achieve them, and what to expect.
This is the point for most clients when excitement starts to build.
Stage 2: Enhance
We’ve spent all of our time so far engaging in preparation and planning that this part goes faster and more predictably as a result.
Of course, surprises are unavoidable when dealing with this level of complexity.
But you needn’t worry because we’ve put systems in place to handle them when they arise.
Clean up the data
Your data is what enables you to maximise your revenue opportunities. It’s like the lifeblood that NetSuite runs on, so we’ll first make sure your data is clean and fit for purpose.
Communication
Your data is what enables you to maximise your revenue opportunities. It’s like the lifeblood that NetSuite runs on, so we’ll first make sure your data is clean and fit for purpose.
Check KPIs
As we go, we’ll be referring back to the KPIs we established in Stage 1 to ensure the rescue is having the impact you’re looking for.
Stage 3: Advance
We’ve done the majority of the rescue work, but we’re far from done.
It’s time to make the handoff as easy as possible.
User testing
We’ve built the solutions, now it’s time to make sure they won’t break.
We’ll have your teams test them under the most extreme use cases so you’ll never have to worry about them failing.
Full team training
Your team has had a large part in shaping these systems, now it’s time to give them full training on how to use them, so you’ll know you’re always getting the most out of your NetSuite implementation.
Reflect
With your teams, we’ll look at where we started and where we are now – to get a clear perspective on your progress.
Hypercare
As we go, we’ll be referring back to the KPIs we established in Stage 1 to ensure the rescue is having the impact you’re looking foa
Even though your teams are fully trained and your systems fully tested, we know surprises can still happen.
But because we end every project by activating our Hypercare program, your teams will have access to the people who built their systems, in case they need any extra help.
Process flow chart
This is one of the most valuable deliverables we offer.
After diving into your company operations we have a cohesive view of how they work… and where they don’t.
We’ve built a map that shows you the entirety of your business systems, and where you’re losing money unnecessarily.
Continued optimization
This is one of the most valuable deliverables we offer.
After diving into your company operations we have a cohesive view of how they work… and where they don’t.
We’ve built a map that shows you the entirety of your business systems, and where you’re losing money unnecessarily.
You’re free , and your rescue is complete
And if that snapshot of the process hasn’t put your mind completely at ease, that’s understandable.
We said it above, but it bears repeating…
When you’re in the thick of it, nothing matters until you see the results.
And that’s exactly why we put a guarantee on every single rescue we make.
Because we want you to feel certain that once you sign on board with us…
You’re going to get the results you need
Full-stack assessment of your business and current implementation
You’ll rest easy in the process once you see the level of detail we work in
Expert guidance every step of the way
Because we never outsource, the people you talk to are the people you work with
Decades of experience at your fingertips
You can relax while we aim the entirety of our team’s efforts and expertise entirely at solving your implementation problems
Guaranteed outcomes, the way you wanted them
Create the future you had in mind when you brought in NetSuite by signing off on the exact outcomes you need
Robust systems you can rely on
Forge ahead and never second-guess your most crucial assets again
Team training
So your teams know exactly how to make the most of the efficiency gains you’ve unlocked